SRI COLLECTIONS
How prepaid Sri Collections orders are verified, dispatched and delivered.
Last updated: 19 September 2026
We currently accept prepaid online orders only. Before payment, the checkout verifies the destination PIN code with Delhivery. Orders cannot be placed where prepaid delivery is unavailable. Serviceability may change because of carrier restrictions, operational disruption or temporary embargo.
The applicable shipping charge is displayed in the order summary before payment. Free shipping applies only when it is enabled by Sri Collections and the merchandise subtotal reaches the threshold displayed at checkout. Discounts or later order changes may affect eligibility.
After successful payment, orders are checked, packed and handed to Delhivery. Any delivery estimate shown at checkout is an estimate, not a guaranteed date. Made-to-order, customised, high-demand or verification-required products may need additional processing time.
Customers must provide a complete address, valid 10-digit mobile number and correct PIN code. Contact us immediately if a correction is needed. Once an order is packed, manifested or shipped, an address change may not be possible. Additional shipping charges may apply if a parcel is returned because of an incorrect or incomplete address or repeated failed delivery.
After dispatch, the tracking ID and carrier status appear in My Account. Carrier scans may take time to update. Delays caused by weather, public holidays, remote-area restrictions, transport disruption or other events outside our reasonable control do not automatically qualify an order for cancellation or refund.
Check that the outer package and shipping label are visible before opening. Record one continuous unboxing video from the sealed parcel through the complete inspection of every item. This video is mandatory for any damaged, wrong or missing-item claim.
Need help? WhatsApp Sri Collections or email orders@shopsricollections.com.
